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Digital Media in Travel and Tourism – DIM 109

Instructor: Dr. Fani Galatsopoulou

Course Description

This course provides students with a broad understanding of the global Tourism sector and the latest trends in the travel industry. It focuses on the role of digital media, User Generated Content (UGC) and digital storytelling in travel and tourism.

The course offers a combination of theory, case studies, workshops and hands-on practical exercises aimed at exploring new forms of travel communication through digital media.

Key workshop topics:

  • Global trends in travel and tourism
  • Travel Communication and Sustainability
  • Travel Journalism and digital Travel Storytelling
  • Digital Media Communication Campaigns for Tourism
  • UGC and eWOM

Course Objectives

  • Understand the role of digital media in travel and tourism.
  • Track, analyze, and discuss UGC related to travel destinations.
  • Recognize, understand, analyze, and discuss the travel article typology.
  • Recognize the structure and narrating techniques of travel stories.
  • Appreciate the role of travel journalism and travel UGC in communicating culture, in understanding and respecting the ‘Others’

Learning Outcomes

  • Acquire knowledge about the current trends in travel and tourism.
  • Analyze and produce online travel narratives.
  • Criticize how travel journalists, or travelers construct tourist experiences and destination images.
  • Analyze and criticize digital media communication campaigns for tourism

Class/Learning activities

Workshops, group work, in-class presentations, case studies, literature study, final project

 Workload

Type of work Description Hours
Workshops (6) and experiential exercises Thirteen 3-hours 39
Research Online research 50-60
Independent study Study of suggested literature 40-45
Project based group work Small creative in class group tasks 20-25
Case study and report
or
Digital Media project
Final project
Students may choose:
a. A case study ( Written report and presentation)
b. A digital media project (according to personal interests)
100-110
Total workload 249-279

Assessment

Type of assessment Learning outcome Impact on final grade Date of assessment
Participation in group work and discussion 1-4 20% Every week
Presentation of creative tasks and experiential exercises 2-4 30% 3th-12th week
Final Project 2-4 40% 9th-12th week
Presentation of the Final Project 1-4 10% 13th week

Suggested Reading

  • Akehurst, G. (2009). ‘User Generated Content: The Use of Blogs for Tourism Organisations and Tourism Consumers.’ Service Business 3:51–61.
  • Cocking, B. (2009): ‘Travel Journalism’, Journalism Studies, Vol 10 (1), 54-68
  • Dewdney, A. (2013). The digital media handbook. London: Routledge.
  • Hanusch, F., Fürsich, E. (2014) Travel Journalism. Palgrave Macmillan.
  • Hsial, K., Lu, H.-P., & Lan, W.-C. (2013). The influence of the components of storytelling blogs on readers’ travel intentions. Internet Research, 23, 160–182.
  • King, R. A., Pradeep R., and Bush, V. (2014). ‘What We Know and Don’t Know about Online Word-of-Mouth: A Review and Synthesis of the Literature.’ Journal of Interactive Marketing 28(3):167–83
  • McGaurr, L. (2015). Environmental Communication and Travel Journalism. NY: Routledge.
  • Urry, J. and Larsen, J. (2011) The Tourist Gaze 3.0. London: Sage.
  • World Tourism Organization UNTWO (2014) International Tourism Exceeds Expectations with Arrivals Up by 52 Million in 2013. (Press Release, 20 January). Available at: http://media.unwto.org/press-release/2014-01-20/international-tourism-exceeds-expectations-arrivals-52-million-2013